Q: What's your payment terms?
A: Usually we accept T/T ,Western Union or PayPal.
Q: What's your shipping item?
A: We ship items via EMS, DHL, UPS, TNT, China Post or Hong Kong Post.
Q: What's your delivery time?
A. 1.The stock samples can be sent to you within 3-5days by international express after received
2.The batch order can be shipped to you in about 10-15days after order confirmation (by air or by sea)
Q: What's your main products of your company?
A: We specialized in all kinds of water pump(drinking water pump,micro gear pump,high performance diaphragm pump,Marine pump,RV pump )for over 10 years with excellent quality and competitive
Q:How can I choose the most suitable pump?
A: Please tell me your detailed flow rate, voltage, application and so on, then I will match the most appropriate pump for you, or you can choose the exact model in the product manual.
Q: How long is your pump lifetime?
A: Pump lifetime mainly depends on motor lifetime,we have DC brush, brushless, coreless brushless motor For your choice, the pump warranty is 12 months.we can supply 1% spare parts for after service.
Q: Why i find some price on your items show only 1-20USD/pcs, when can i get the price at 1usd?
A: 1-20USD is just a price range for your reference here.
Guarangee:
1. We offer 12 months limited Warranty of Manufacturer for defective items (excluding items damaged and /or misused after receipt).
2. If you have any problems with the item received, please let us know within 7 days after received. Please contact us before send items back! If problem really exists, a replacement or a refund is available after we receive the items in goods condition.
Note: If area is remote area. You should pay the remote fee before delivery.